iCreativity.website

Empowering digital presence

Through innovative strategies and seamless execution

About us and our approach

Understanding Client Requirements

We understand that clients’ software requirements are crucial to deliver a product that will meet their needs and expectations.
We achieve this understanding through an initial meeting with the client to gather high-level information about their business goals, objectives, and challenges.
We document all requirements discussed (both functional and non-functional). We maintain open and transparent communication with the client throughout the project lifecycle. Addressing any questions or concerns promptly and keeping them informed about the progress of the project.

understanding customer requirement
understanding process

Identifying new or existing processes

We believe that to create an improved process, we must understand the existing one. To help in understanding the sequences involved, we create visual representations of the process using flowcharts.
We document detailed information about each step in the process and identify veriations or exceptions to the standard process flow that may occur in different scenarios.
We identify pain points, inefficiencies, redundancies, or bottlenecks in the process. These are the areas where we make improvements to enhance efficiency, effectiveness, and customer satisfaction.
Finally we document the current (as-is) state of the process. 

Product Development

We follow the proven way of software development shown below.

  • Stage 1: Project Planning. 
  • Stage 2: Gathering Requirements & Analysis. 
  • Stage 3: Design.
  • Stage 4: Coding or Implementation. 
  • Stage 5: Testing.
  • Stage 6: Deployment.
  • Stage 7: Maintenance.
Software product development
Software product testing

Testing

To maintain the high quality in software that we produce. We start testing as early as possible.
We ensure that requirements are well-defined and understood before testing begins. Create a detailed test plan that outlines the testing scope, objectives, approach, resources, and schedule. This helps in organizing testing efforts effectively and ensures that all necessary test scenarios are covered. We aim for comprehensive test coverage by identifying and testing various aspects of the software, including functional requirements, non-functional requirements (performance, security, usability), edge cases, and error handling scenarios.

Support

Being customer-centric allows us to prioritize the needs, preferences, and experiences of our customers. We understand our customers through research, actively listen to feedback, tailor products, services and interactions to meet individual needs.  We proactively anticipate and address customer needs and pain points before they arise.
These allow iCreativity to build stronger relationships, enhance customer loyalty, and drive business growth.
Customer support
What we stand for

Our Core Values

- Commitment to Customers
- Passion for customer satisfaction
- Simplicity is truly best
- Integrity is a must
- Believe in oneself
- Accountability in achieving
- Diversity and inclussion

Image of Babs Egun iCreativity Ltd
Babs Egun

FOUNDER

Need help? Call or email

07985103609 or info@iCreativity.website

Why Choose Us

Reason For Choosing Us

Customer Centric

Customer satisfaction is in the heart of everything we do.

100% Guarantee

Your website, product will always receive great support.

Quality End Product

Your project will be designed and developed to the highest standard.

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